The Global Hotel PMS Market Size is estimated to register 6.8% growth over the forecast period from 2023 to 2030.
The market growth is driven by the increase in the hotel industry is increasingly embracing digital technologies to streamline operations and enhance guest experiences. Hotel PMS solutions are at the center of this transformation, enabling automation, data analytics, and personalized guest interactions. Leading companies that are focused on Continued Digital Transformation, Cloud Adoption, Mobile and Contactless Solutions, Integration with Emerging Technologies, Multi-Property Management, Subscription and SaaS Models, and others to boost market shares in the industry.
The Hotel Property Management System (PMS) market, as of September 2021, showed steady growth driven by digitization and automation in the hospitality industry. Key players like Oracle Hospitality, Amadeus Hospitality, and Infor dominated the market, offering cloud-based and on-premises solutions. Trends included cloud adoption, mobile integration, data-driven personalization, and contactless services, with challenges encompassing data security and system integration complexities. Regional variations in adoption existed, with North America and Europe leading.
Cloud-based Property Management Systems (PMS) are positioned as a pivotal part of the future of hotel management. These systems offer numerous advantages, including flexibility, scalability, remote access, and cost-efficiency. They enable hotels to streamline operations, enhance guest experiences, and adapt quickly to industry changes. Cloud-based PMS systems facilitate the integration of emerging technologies, such as mobile check-in, contactless solutions, and data analytics, which align with evolving guest preferences
The hotel Property Management System (PMS) market is experiencing increasing demand for data analytics and personalization tools. These trends are driven by the desire to enhance guest experiences, improve operational efficiency, gain a competitive advantage, optimize revenue, streamline marketing efforts, gather guest feedback, enhance security, and leverage technological advancements. Hoteliers are adopting PMS systems with data analytics and personalization capabilities to meet these evolving industry needs, making data-driven decision-making a pivotal aspect of modern hotel management.
The market for remote management solutions in the hotel Property Management System (PMS) sector is rapidly growing due to the need for efficient off-site hotel operations, especially in response to the pandemic and the demand for contactless services. These systems enable remote reservation management, check-ins, room assignments, occupancy monitoring, and personalized guest experiences, making them vital for operational continuity and guest satisfaction in the evolving hospitality industry.
The Global Hotel PMS Market is analyzed across By Deployment, On-premises, Cloud, and others. Cloud is poised to register the fastest growth. The hotel Property Management System (PMS) market is rapidly embracing cloud-based solutions due to their flexibility, scalability, cost-efficiency, and accessibility advantages. Cloud PMS enables streamlined hotel operations, including reservations and guest management, while facilitating remote access and system integration. This shift reflects the industry's digital transformation and the growing importance of cloud technology in modern hotel management.
The Global Hotel PMS Market is analyzed across various Property Sizes including SMEs, Large Enterprises, and others. Of these, SMEs held a significant market share in 2023. Small and Medium-sized Enterprises (SMEs) in the hotel industry are increasingly adopting Property Management System (PMS) solutions to enhance operational efficiency, streamline reservations and guest services, and compete effectively with larger chains, emphasizing the growing significance of PMS technology for smaller players in the sector.
By Type
By Property Size
By Property Type
By Region
*List not exhaustive
Hotel PMS Market Outlook 2023
1 Market Overview
1.1 Introduction to the Hotel PMS Market
1.2 Scope of the Study
1.3 Research Objective
1.3.1 Key Market Scope and Segments
1.3.2 Players Covered
1.3.3 Years Considered
2 Executive Summary
2.1 2023 Hotel PMS Industry- Market Statistics
3 Market Dynamics
3.1 Market Drivers
3.2 Market Challenges
3.3 Market Opportunities
3.4 Market Trends
4 Market Factor Analysis
4.1 Porter’s Five Forces
4.2 Market Entropy
4.2.1 Global Hotel PMS Market Companies with Area Served
4.2.2 Products Offerings Global Hotel PMS Market
5 COVID-19 Impact Analysis and Outlook Scenarios
5.1.1 Covid-19 Impact Analysis
5.1.2 post-COVID-19 Scenario- Low Growth Case
5.1.3 post-COVID-19 Scenario- Reference Growth Case
5.1.4 post-COVID-19 Scenario- Low Growth Case
6 Global Hotel PMS Market Trends
6.1 Global Hotel PMS Revenue (USD Million) and CAGR (%) by Type (2018-2030)
6.2 Global Hotel PMS Revenue (USD Million) and CAGR (%) by Applications (2018-2030)
6.3 Global Hotel PMS Revenue (USD Million) and CAGR (%) by regions (2018-2030)
7 Global Hotel PMS Market Revenue (USD Million) by Type, and Applications (2018-2022)
7.1 Global Hotel PMS Revenue (USD Million) by Type (2018-2022)
7.1.1 Global Hotel PMS Revenue (USD Million), Market Share (%) by Type (2018-2022)
7.2 Global Hotel PMS Revenue (USD Million) by Applications (2018-2022)
7.2.1 Global Hotel PMS Revenue (USD Million), Market Share (%) by Applications (2018-2022)
8 Global Hotel PMS Development Regional Status and Outlook
8.1 Global Hotel PMS Revenue (USD Million) By Regions (2018-2022)
8.2 North America Hotel PMS Revenue (USD Million) by Type, and Application (2018-2022)
8.2.1 North America Hotel PMS Revenue (USD Million) by Country (2018-2022)
8.2.2 North America Hotel PMS Revenue (USD Million) by Type (2018-2022)
8.2.3 North America Hotel PMS Revenue (USD Million) by Applications (2018-2022)
8.3 Europe Hotel PMS Revenue (USD Million), by Type, and Applications (USD Million) (2018-2022)
8.3.1 Europe Hotel PMS Revenue (USD Million), by Country (2018-2022)
8.3.2 Europe Hotel PMS Revenue (USD Million) by Type (2018-2022)
8.3.3 Europe Hotel PMS Revenue (USD Million) by Applications (2018-2022)
8.4 Asia Pacific Hotel PMS Revenue (USD Million), and Revenue (USD Million) by Type, and Applications (2018-2022)
8.4.1 Asia Pacific Hotel PMS Revenue (USD Million) by Country (2018-2022)
8.4.2 Asia Pacific Hotel PMS Revenue (USD Million) by Type (2018-2022)
8.4.3 Asia Pacific Hotel PMS Revenue (USD Million) by Applications (2018-2022)
8.5 South America Hotel PMS Revenue (USD Million), by Type, and Applications (2018-2022)
8.5.1 South America Hotel PMS Revenue (USD Million), by Country (2018-2022)
8.5.2 South America Hotel PMS Revenue (USD Million) by Type (2018-2022)
8.5.3 South America Hotel PMS Revenue (USD Million) by Applications (2018-2022)
8.6 Middle East and Africa Hotel PMS Revenue (USD Million), by Type, Technology, Application, Thickness (2018-2022)
8.6.1 Middle East and Africa Hotel PMS Revenue (USD Million) by Country (2018-2022)
8.6.2 Middle East and Africa Hotel PMS Revenue (USD Million) by Type (2018-2022)
8.6.3 Middle East and Africa Hotel PMS Revenue (USD Million) by Applications (2018-2022)
9 Company Profiles
10 Global Hotel PMS Market Revenue (USD Million), by Type, and Applications (2023-2030)
10.1 Global Hotel PMS Revenue (USD Million) and Market Share (%) by Type (2023-2030)
10.1.1 Global Hotel PMS Revenue (USD Million), and Market Share (%) by Type (2023-2030)
10.2 Global Hotel PMS Revenue (USD Million) and Market Share (%) by Applications (2023-2030)
10.2.1 Global Hotel PMS Revenue (USD Million), and Market Share (%) by Applications (2023-2030)
11 Global Hotel PMS Development Regional Status and Outlook Forecast
11.1 Global Hotel PMS Revenue (USD Million) By Regions (2023-2030)
11.2 North America Hotel PMS Revenue (USD Million) by Type, and Applications (2023-2030)
11.2.1 North America Hotel PMS Revenue (USD) Million by Country (2023-2030)
11.2.2 North America Hotel PMS Revenue (USD Million), by Type (2023-2030)
11.2.3 North America Hotel PMS Revenue (USD Million), Market Share (%) by Applications (2023-2030)
11.3 Europe Hotel PMS Revenue (USD Million), by Type, and Applications (2023-2030)
11.3.1 Europe Hotel PMS Revenue (USD Million), by Country (2023-2030)
11.3.2 Europe Hotel PMS Revenue (USD Million), by Type (2023-2030)
11.3.3 Europe Hotel PMS Revenue (USD Million), by Applications (2023-2030)
11.4 Asia Pacific Hotel PMS Revenue (USD Million) by Type, and Applications (2023-2030)
11.4.1 Asia Pacific Hotel PMS Revenue (USD Million), by Country (2023-2030)
11.4.2 Asia Pacific Hotel PMS Revenue (USD Million), by Type (2023-2030)
11.4.3 Asia Pacific Hotel PMS Revenue (USD Million), by Applications (2023-2030)
11.5 South America Hotel PMS Revenue (USD Million), by Type, and Applications (2023-2030)
11.5.1 South America Hotel PMS Revenue (USD Million), by Country (2023-2030)
11.5.2 South America Hotel PMS Revenue (USD Million), by Type (2023-2030)
11.5.3 South America Hotel PMS Revenue (USD Million), by Applications (2023-2030)
11.6 Middle East and Africa Hotel PMS Revenue (USD Million), by Type, and Applications (2023-2030)
11.6.1 Middle East and Africa Hotel PMS Revenue (USD Million), by region (2023-2030)
11.6.2 Middle East and Africa Hotel PMS Revenue (USD Million), by Type (2023-2030)
11.6.3 Middle East and Africa Hotel PMS Revenue (USD Million), by Applications (2023-2030)
12 Methodology and Data Sources
12.1 Methodology/Research Approach
12.1.1 Research Programs/Design
12.1.2 Market Size Estimation
12.1.3 Market Breakdown and Data Triangulation
12.2 Data Sources
12.2.1 Secondary Sources
12.2.2 Primary Sources
12.3 Disclaimer
List of Tables
Table 1 Market Segmentation Analysis
Table 2 Global Hotel PMS Market Companies with Areas Served
Table 3 Products Offerings Global Hotel PMS Market
Table 4 Low Growth Scenario Forecasts
Table 5 Reference Case Growth Scenario
Table 6 High Growth Case Scenario
Table 7 Global Hotel PMS Revenue (USD Million) And CAGR (%) By Type (2018-2030)
Table 8 Global Hotel PMS Revenue (USD Million) And CAGR (%) By Applications (2018-2030)
Table 9 Global Hotel PMS Revenue (USD Million) And CAGR (%) By Regions (2018-2030)
Table 10 Global Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 11 Global Hotel PMS Revenue Market Share (%) By Type (2018-2022)
Table 12 Global Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 13 Global Hotel PMS Revenue Market Share (%) By Applications (2018-2022)
Table 14 Global Hotel PMS Market Revenue (USD Million) By Regions (2018-2022)
Table 15 Global Hotel PMS Market Share (%) By Regions (2018-2022)
Table 16 North America Hotel PMS Revenue (USD Million) By Country (2018-2022)
Table 17 North America Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 18 North America Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 19 Europe Hotel PMS Revenue (USD Million) By Country (2018-2022)
Table 20 Europe Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 21 Europe Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 22 Asia Pacific Hotel PMS Revenue (USD Million) By Country (2018-2022)
Table 23 Asia Pacific Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 24 Asia Pacific Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 25 South America Hotel PMS Revenue (USD Million) By Country (2018-2022)
Table 26 South America Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 27 South America Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 28 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2018-2022)
Table 29 Middle East and Africa Hotel PMS Revenue (USD Million) By Type (2018-2022)
Table 30 Middle East and Africa Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Table 31 Financial Analysis
Table 32 Global Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 33 Global Hotel PMS Revenue Market Share (%) By Type (2023-2030)
Table 34 Global Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 35 Global Hotel PMS Revenue Market Share (%) By Applications (2023-2030)
Table 36 Global Hotel PMS Market Revenue (USD Million), And Revenue (USD Million) By Regions (2023-2030)
Table 37 North America Hotel PMS Revenue (USD)By Country (2023-2030)
Table 38 North America Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 39 North America Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 40 Europe Hotel PMS Revenue (USD Million) By Country (2023-2030)
Table 41 Europe Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 42 Europe Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 43 Asia Pacific Hotel PMS Revenue (USD Million) By Country (2023-2030)
Table 44 Asia Pacific Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 45 Asia Pacific Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 46 South America Hotel PMS Revenue (USD Million) By Country (2023-2030)
Table 47 South America Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 48 South America Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 49 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2023-2030)
Table 50 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2023-2030)
Table 51 Middle East and Africa Hotel PMS Revenue (USD Million) By Type (2023-2030)
Table 52 Middle East and Africa Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Table 53 Research Programs/Design for This Report
Table 54 Key Data Information from Secondary Sources
Table 55 Key Data Information from Primary Sources
List of Figures
Figure 1 Market Scope
Figure 2 Porter’s Five Forces
Figure 3 Global Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 4 Global Hotel PMS Revenue Market Share (%) By Type (2022)
Figure 5 Global Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 6 Global Hotel PMS Revenue Market Share (%) By Applications (2022)
Figure 7 Global Hotel PMS Market Revenue (USD Million) By Regions (2018-2022)
Figure 8 Global Hotel PMS Market Share (%) By Regions (2022)
Figure 9 North America Hotel PMS Revenue (USD Million) By Country (2018-2022)
Figure 10 North America Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 11 North America Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 12 Europe Hotel PMS Revenue (USD Million) By Country (2018-2022)
Figure 13 Europe Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 14 Europe Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 15 Asia Pacific Hotel PMS Revenue (USD Million) By Country (2018-2022)
Figure 16 Asia Pacific Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 17 Asia Pacific Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 18 South America Hotel PMS Revenue (USD Million) By Country (2018-2022)
Figure 19 South America Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 20 South America Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 21 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2018-2022)
Figure 22 Middle East and Africa Hotel PMS Revenue (USD Million) By Type (2018-2022)
Figure 23 Middle East and Africa Hotel PMS Revenue (USD Million) By Applications (2018-2022)
Figure 24 Global Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 25 Global Hotel PMS Revenue Market Share (%) By Type (2030)
Figure 26 Global Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 27 Global Hotel PMS Revenue Market Share (%) By Applications (2030)
Figure 28 Global Hotel PMS Market Revenue (USD Million) By Regions (2023-2030)
Figure 29 North America Hotel PMS Revenue (USD Million) By Country (2023-2030)
Figure 30 North America Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 31 North America Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 32 Europe Hotel PMS Revenue (USD Million) By Country (2023-2030)
Figure 33 Europe Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 34 Europe Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 35 Asia Pacific Hotel PMS Revenue (USD Million) By Country (2023-2030)
Figure 36 Asia Pacific Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 37 Asia Pacific Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 38 South America Hotel PMS Revenue (USD Million) By Country (2023-2030)
Figure 39 South America Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 40 South America Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 41 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2023-2030)
Figure 42 Middle East and Africa Hotel PMS Revenue (USD Million) By Region (2023-2030)
Figure 43 Middle East and Africa Hotel PMS Revenue (USD Million) By Type (2023-2030)
Figure 44 Middle East and Africa Hotel PMS Revenue (USD Million) By Applications (2023-2030)
Figure 45 Bottom-Up and Top-Down Approaches for This Report
Figure 46 Data Triangulation
By Type
By Property Size
By Property Type
By Region